Terms and Conditions


Prices:
All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed when 50% deposit is paid. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases. Please contact a consultant for up to date prices.

Refunds, Changes and Cancellation Fees:
We are unable to provide a refund to you until we receive the funds from the relevant supplier. Refund processing takes 6-8 weeks. Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees and extra charges will also apply when tickets or documents are re-issued or rerouted.

Booking Fees:
The following booking fee apply to online bookings:
Online Domestic flight bookings will incur a booking fee of $50 per booking which is non-refundable for changes of mind or cancellations by you.

Final Payment:
You will be required to pay in full in order to pick up your ticket and full documents.

Payments by Credit Card:
Credit card surcharges may apply when paying by credit card. 2% merchant fee surcharge will apply on top of full payment.

Schedule Changes:
It is your responsibility to contact the airline prior to travel to ensure the scheduled departure time has not changed